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1276 LEXINGTON AVE, (Lexington Ave. & E 86th St.)(212) 426-2111
Minimum order of $6.00 is required for delivery
Delivery estimate is 25-40 min (more info)
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Minimum order of $6.00 is required for delivery
Delivery estimate is 30 - 45 min (more info)
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Available any style. Choose from a variety of breads, bagels and rolls, all baked from scratch on the premises.
Served with home fries and toast, roll or bagel.
Served with maple syrup or honey.
Made with only creamery butter from scratch.
Handrolled and baked the old fashioned way in our stone hearth ovens right here on the premises.
Served with your choice of roll or bagel.
All of our salads are served with freshly baked bread, roll or bagel.
You choose it, we`ll toss it! Served with a dinner roll.
Served on any of our freshly baked breads, rolls or bagels.
Served with chips and a pickle.
Served hot, grilled on our freshly baked breads with chips and a pickle.
All made with a selection of fine meats, cheeses and fresh vegetables on our own home-baked stone oven breads. Served with chips and a pickle.
Made with fresh all natural ingredients, wrapped to order in hot flour tortillas. Served with chips and a pickle.
Hot grilled sandwiches on European flatbread. Served with chips and a pickle.
Served on a Kaiser roll with lettuce, tomato, potato chips and a pickle.
Melted Cheddar, Swiss and Muenster on a flour tortilla. Served with salsa, sour cream and guacamole.
All natural fermented and baked fresh the old fashioned way in our stone hearth ovens. From delicate white to hearty whole grain!
All cakes and pastries made on the premises with real creamery butter and the finest ingredients.
Hot & Crusty is one of New York’s best-known and finest bakeries. They are committed to selling bread with no preservatives, additives or chemicals fresh every day. Their products are excellent because they don’t cut corners and make their flavorful, rustic breads by using the best flours, fermenting their doughs slowly and baking on a stone hearth. Their delicious pastries are made with creamery butter, quality chocolate and pure extracts.
Hot & Crusty opened its first store in 1980 on Sixty-third Street and Second Avenue. Over the next couple of years, the company opened more stores, building complete bakeries into each one. In 1994, the company granted licenses for the use of the “Hot & Crusty” name. This proved very successful and in 1997, a new company called Hot & Crusty Franchise Corp. was created to franchise new stores. To this end, a central baking facility was acquired in which all bread doughs and pastries are made. All baking is done on a European deck oven, in front of the customers, thus creating interest in the baking activity and enticing diners with a delicious baking aroma. Try ordering for yourself. Located by the E. 86th ST station, stop by or order online today!
always has been fast, fresh and dependable for me
Posted 2 weeks ago by Peter I.
Posted a month ago by Jackie M.
Terrible. 1h40min and still didnt get my order, i was told the delivery guy was on foot with several orders, considering its freezing today the order will certainly be cold. I called twice i didnt even got an apology, and was told both times it should only take 5 more minutes, the last time was 20 min ago. Its the second time I order there and second time this happens, I decided to give it another chance but never will again.
Posted a month ago by Livia S.
The bagel was pretty large but it was a little hard and was cold by the time it got here. Delivery was about 20 minutes, shorter than what they said it would be.
Posted 2 months ago by Macauley D.
you should never order from here.
we waited two hours and food never arrived. when we called to ask about food, a very unpleasant manager named Thomas answered the phone and said we would not get our food that night because of delivery issues. he also said we'd have to come to the restaurant the following day to get a refund.
but what made us furious was that Thomas himself said he didn't care at all that we'll never order from them or what reviews we'll write. if he doesn't care about that, i wonder what he cares about -- i doubt he cares much about the food, or if his customers get their food.
don't ever order from here if you're hungry and want to eat.
Posted 2 months ago by Daisuke N.
I ordered two bacon egg and cheeses from this place. After 1 hour, I called the restaurant to check on the status. The person who answered rudely informed me that they didn't have any more everything bagels and hence didn't complete my order. He also said it would be another half hour before they delivered my revised order.
Most importantly, he was extremely rude during the whole proess.
He told me to call seamless to cancel the order. However; the seamless help line also had an extremely long wait so I was charged for an order I never received.
Posted 2 months ago by bryan j.
food never arrived.
Posted 2 months ago by Sarah D.
Disappointing. I ordered a yogurt parfait with granola but it came without the granola. I also ordered an egg and cheese sandwich; it was tasteless and cold.
I decided to try this place again before the new year....still giving it 1 star. I ordered an egg and cheese sandwich and it came Without cheese. Horrible
Posted 2 months ago by Seema D.
I love this place- its my neighborhood go-to. consistently great breakfast and salads, they listen to my special instructions and they are always fun and pleasant.
Posted 2 months ago by Tessa M.
Mostly good. Sometimes they run out of stuff and then substitute it with whatever they do have. Would probably be better if they took two seconds to call and tell you they didn't have what you ordered. However, this is the only reasonably priced minimum place to order a bagel from!
Posted 2 months ago by Victor L.
These clowns wanted to charge me $4 for a slice of cheese???? And then when they came to deliver my order the delivery b*tch demanded that i pay for the entire order again.... I DONT THINK SO
Posted 2 months ago by michael i.
Their bagels are great, but unfortunately they always send the wrong order... For example... every time I order a flat bagel they send me a regular bagel.
Posted 2 months ago by Simrit B.
Order was a disaster... hot chocolate spilled everywhere inside the bag.
Food was completely soggy and inedible.
Posted 3 months ago by stacy l.
Great fresh squeezed orange juice for a reasonable price and the veggie egg bagel sandwich hit the spot. I'll order from here again
Posted 3 months ago by Alicia W.
Waited 50 minutes for a bagel with peanut butter and a coffee. I call to find out where it is and the guy tells me he doesn't have the bagel I want. No call. Nothing. Then tells me I have to contact seamless for a refund. Ridiculous and a waste of time. Plus they only had 1 person working, or so they said. Understaffed and inconsiderate.
Posted 4 months ago by jennifer m.
My meal came 2 hours late. For a salad? Unapologetic customer service. Appalling. Beware.
Posted 4 months ago by andrea b.
I ordered apple strudel and a sticky bun that I planned on saving for breakfast. The strudel was so bad I tossed it after two bites. The sticky bun was tasteless and dry. Never again, at least not for a desperate dessert ditch.
Posted 4 months ago by Samantha K.
Very good bagels!
Posted 4 months ago by Marnie C.
No only did they call and say the no longer had salads which were on the menu but when I ordered a quiche instead and it was DISGUSTING the sandwich came terribly done without the tomatoes I payed extra for. And it took forever. So gross just don't even bother
Posted 4 months ago by lynn r.
They were very rude when I couldn't understand them over the phone. They didn't have what I ordered. I'm sorry you have an accent, but it's not my fault. DO NOT ORDER!
Posted 5 months ago by Danielle R.
NASTY UNPROFESSIONAL behavior. Wait time said 30-35 minutes. They called 1 hour after the order was confirmed saying they did not have what I ordered and then lied saying my order was placed only 10 minutes before. Laughed when I told them I would be contacting Seamless to cancel my order.
Seamless rectified the situation with a refund, told me that their discussion with the restaurant was unpleasant as well and to alert you all via this review regarding my experience.
Posted 5 months ago by Mark K.
Very fast delivery time and delicious!
Posted 6 months ago by Katie K.
While I have ordered often from the restaurant and have always been pleased with the delivery people who are always friendly, the staff at the actual place can be ridiculous. I was recently called about 7 minutes after receiving confirmation for my order to be informed they were out of an item (this is the 3rd time in the past month) which is not a big deal it happens, but they proceeded to wait another 30 minutes before calling me a second time to tell me they didn't have another item in my order. They also proceeded to give me an attitude when I questioned why. If their on site service was as good as their food and their delivery persons this would be a solid option every time.
Posted 6 months ago by Taryn R.
Ordered multiple times - quick service and consistently great tasting!
Posted 8 months ago by Ashley W.
Nothing amazing but decent good bakery options. Decent salad and sandwich options. Fresh bread and bagels.
Posted 8 months ago by Erin G.
Good Panini. Service is much faster if you don't order between 12-2pm and 5-7pm.
Posted 9 months ago by julie h.
They're food is good, but they always deliver later than the said window and they have messed up my order several times. Even when I got a credit because they messed up my order, they still made the same mistake on my free item so I couldn't eat it. And they've yelled at me because of the way my front door opens. Overall, I'm at my wit's end with this place.
Posted 9 months ago by Stefanie F.
Always fast and delicious
Posted 9 months ago by katie c.
I only order salads and pastries from here and it is always fresh and delivered quickly. Best place for late night cravings
Posted 10 months ago by Daria Y.
Probably one of the worst ruebens I have ever had. It was soggy and the bread was stale. On top of that, they put AMERICAN cheese on the sandwich, even though the menu explicitly says Swiss (not to mention that's how a Reuben is supposed to be made). I will not order from here again.
Posted 10 months ago by Harry L.
shrimp in salad was extremely fishy. unable to take more then 1bite of the entire salad.
Posted 11 months ago by Catherine B.
The food showed up after over an hour and it was cold. Very disappointing.
Posted 11 months ago by Christina G.
waiting for the food to arrive for the last 1 hour!!!!
Posted 11 months ago by Ujjaini G.
I've had bad ordering experiences and then there was my experience with Hot & Crusty. Not only did it take about an hour and a half to get a simple order of two bagels with some coffee, but when the delivery man finally figured out where we lived, we received the wrong order. To top it off, the order was cold.
Don't order from here unless you have all morning to wait and don't mind getting nothing of what you ordered.
Posted 11 months ago by Elizabeth B.
Coffee delish, apple pastry not good
Posted 11 months ago by James H.
I live 10 blocks away. The delivery is going to vary a little based on how busy they are, but it always fits within their estimate. I order here at least once a week. They will occasionally mix up a cream cheese and a butter selection on a bagel, but it's rare. The pastries are good, but anything fruit is going to be hit or miss what's available. The bagels however are THE BEST you can get delivered in UES.
Posted a year ago by Christopher B.
Bagel was burned...
Posted a year ago by maya a.
Usually very happy here, but last order showed up all wrong. Not warm, no cheese, paid extra for double egg and had one strip of bacon and barely any egg. I called and the guy on the phone told me "it was not possible" to only have one piece of bacon, and little egg, " they don't do that." We'll this time it DID happen, instead of apologizing and fixing it, he argued that I only got one thing for $7 and should be happy. If I were face to face I would have hit him. So rude
Posted a year ago by JASON S.
First and last order. Asked for cream cheese with my Bagel got butter and asked for a cheddar in my omelette got American. This happens so often at places but I find that it is done intentionally. Whatever you lost a customer
Posted a year ago by Christopher J.
I usually am VERY happy with Hot & Crusty, but this time it took a LONG time for the food to come and when it did arrive it was cold and my 20 oz cafe mocha had about 4 oz spilled in the bottom of the bag. So having waited so long, I now have to reheat my food in the oven and drink cold coffee. Oh and they NEVER have cherry danish even though it's on the menu. So don't bother.
Posted a year ago by Rachel C.
Cheap and fast breakfast! Have ordered many, many, many times over the last couple of years and have never had any issues with the orders. Beats other places that charge 10-12 dollars for french toast. I probably wouldn't order lunch from Hot and Crusty only because it's pretty standard food and the prices are on par with other places with better options -- for a simple breakfast though, H&C can't be beat.
Posted a year ago by martinique m.
Yes, Hot and Crusty is not best, but they make a hell of an bacon and egg sandwich and don't charge extra to put it on a bagel.
Posted a year ago by Clay K.
order from here all the time. 99% of the time it's on time and what I want.
Posted a year ago by Clara K.
I order from these guys all the time. I have rarely had an issue with the order being incorrect. They have the best turkey bacon items in the UES!
Posted a year ago by Rachel B.
Wish I'd read these reviews before I ordered. Still haven't gotten my food after an hour. Called and the guy who answered said it was coming without asking my name or what I ordered. Delivery time on the website is still "estimated" at 30-45 minutes. What a joke. DON'T ORDER FROM HERE.
Posted 2 years ago by Lee M.
Have ordered easy items (plain bagels and coffees) tnree times and not once has it been right. Just received the last order I will ever order from this place. Two coffees with extra splendid one and sugar in other. Received two black coffees that spilled all over two plain bagels. Had to throw out whole order. 3 strikes you are out.
Posted 2 years ago by Meghan B.
I asked for my dozen bagels to be sliced and they were not. I also asked for sides of cream cheese (which is not an option on the menu for some reason), which I offered to pay cash when the delivery got here, and there was no cream cheese in the bag. Overall, the bagels are great, but I would have liked to have something to put on them!
Posted 2 years ago by Shannon K.
What a nightmare! I placed an order at 9pm on Seamless Web. An hour later I still hadn't received my order. I called the restaurant, to have the man who answered the phone rudely tell me "It's coming!" without taking any information from me. After another 30 minutes I called back. The guy who answered the phone told me that he didn't get my order and to call Seamless Web. I did, expecting the matter to be closed. Than at midnight, I awake to someone incessantly ringing my doorbell. When I got out of bed to answer, the guy wouldn't say who it was. Some how he managed to get up here and tried to give me my food. I refused since it was 3 hours late and I had been asleep. When I called the store to tell them this, he rudely told me that they just received the order. Uhhh, then why would you think it was okay to just show up at midnight without calling? I will NEVER be coming or ordering here again, horrible experience. On the plus side, Seamlessweb was great and refunded me.
Posted 2 years ago by Annie B.
WORST OMELETTE EVERRR. I usually order from Jackson Hole and it's fantastic, but the omlette was so tiny and such a sad waste of money. The bagel was even ice cold. Boo :( :(
Posted 2 years ago by kATHERINE M.
very good bagel but quite expensive.i mean,it's just a bagel!
Posted 2 years ago by monivann l.
I do enjoy the food provided by Hot & Crusty, but the service itself can be rather dubious. My last few online orders through Seamless Web have been delivered late and any directions given completely ignored every time (basic stuff like toasting a bagel). Leaves me with the experience that I will no longer order from them online, but might stop in the store if I have the time in the morning.
Posted 2 years ago by James F.
Reliable service, not the greatest food but not bad for place open 24/7.
Highly recommend for a late night snack more than a full meal.
Posted 2 years ago by Troy O.
Great apple turnovers!
Posted 3 years ago by Irina L.
Worst delivery I've ever gotten (never been to restaurant in person or delivery before, FYI.) Got the chicken quesadilla which had horrible, chewy dark meat chicken that tasted really... off. And a slice of german chocolate cake for dessert that was wrapped in plastic & tasted like cardboard. Horrible.
Posted 3 years ago by Tessa S.
I liked it very much, clean, fast, and tasty food.
Posted 3 years ago by Max G.
Food is great...delivery service is horrible. It takes forever to get your food and when you do it's usually wrong which is amazing as it's printed out for them to see. I always dread when I'm going to order...but their food is yummy =/
Posted 3 years ago by James G.
waited over an hour and the food was not only cold but completely average
Posted 3 years ago by David F.
delivery took over an hour and I am pretty sure my phone call was the only reason it ever eventually came at all. delivery guy was nice and said sorry and explained that he doesn't work at hot and crusty or anything.hahah.. i was somewhat appeased then i opened the bag and half the coffee i ordered spilled all over everything. food was so so.. but because it was all banged up in delivery AND late.. i was not a happy customer. will never ever order here again even if it was the only restaurant open and i was starving.
Posted 3 years ago by Chantima C.
They delivered 1 of 3 items I ordered. Pretty terrible experience.
Posted 3 years ago by Ben M.
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